プライバシーポリシー

会社名

Prilog.aiはPrilog Inc.（「Prilog」、「当社」）が運営しています。

お問い合わせ

一般: hello@prilog.ai
サポート: support@prilog.ai
プライバシー・法務: privacy@prilog.ai
住所: 2261 Market Street STE 12675, San Francisco, CA 94114, United States

範囲

This policy describes how we collect, use, and protect personal data for the Prilog.ai website, app, APIs, support, billing, and connected integrations.

アカウントデータ

アクセスまたはサインインを要求するときに提供される名前、勤務先電子メール、役割、および組織の詳細。

Product usage data

Product interaction events, feature usage, device and browser details, and performance telemetry needed to run and improve the service.

Integration and customer content

正常 data you connect, such as logs, traces, metrics, error events, stack traces, repositories, code snippets, Pull Request, tickets, alerts, and related configuration.

Integration credentials

OAuth grants, installation identifiers, API tokens, webhook settings, and other credentials or configuration needed to connect systems you authorize.

Billing data

Billing contact, legal name, country, tax identifiers, plan, usage, credits, invoices, receipts, and payment status. Payment methods are handled by our payment processor.

サポートとコミュニケーション

Messages you send through email, support chat, and product feedback channels, plus any survey responses you provide.

Website and locale data

Cookie or local storage preferences, approximate country or locale from IP lookup, referral details, and website analytics events.

サービスを提供する

Deliver AIによる修復 workflows, correlate observability signals, draft fixes, and coordinate tickets, Pull Request, and notifications.

AIによる修復 and review

Analyze connected signals and コードコンテキスト to produce summaries, suggested patches, test guidance, and review-ready workflow updates. Customer Data is not used to train foundation models or shared model-training datasets.

連携 and routing

Sync data with source-control, observability, issue-tracking, chat, cloud, and support tools that you connect or instruct us to use.

安全性と信頼性

不正行為を監視し、サービスの信頼性を維持し、インフラストラクチャを保護します。

Billing and administration

Manage subscriptions, usage limits, credits, invoices, taxes, account administration, and customer communications.

製品の改善

Analyze usage and feedback to improve features, documentation, and 顧客体験, using aggregated or de-identified data where practical.

契約書

サービスを提供し、お客様との契約を履行するために必要な処理。

正当な利益

お客様の権利とのバランスを保ちながら、サービスを運用、保護、改善します。

同意

法律で義務付けられている場合のマーケティング コミュニケーションまたはオプションの分析。

法的義務

適用される法律、会計、規制要件の遵守。

Core service providers

We use vetted providers for hosting, analytics, support messaging, approximate locale detection, static font delivery, billing, SSO, and operational security.

Provider examples

AWS or other cloud infrastructure, PostHog EU analytics, Intercom support messaging, ipapi.co locale lookup, Google Fonts/static delivery, Stripe billing and payment processing where paid billing is used, and SSO providers such as Google, Microsoft, and GitHub when selected.

AI and model providers

OpenAI, Anthropic, or customer-configured/self-hosted Ollama-compatible endpoints may process prompts, outputs, and relevant context only to provide requested remediation workflows.

Customer-enabled integrations

Optional integrations include observability, logging, tracing, error monitoring, cloud logging, archives, event streams, source control, issue tracking, chat, notifications, and session-monitoring tools. Examples include Datadog, SigNoz, Grafana, New Relic, Sentry, Honeycomb, Splunk, Elastic, AWS, GCP, Azure, GitHub, GitLab, Bitbucket, Jira, Linear, Slack, Rollbar, Bugsnag, LogRocket, FullStory, Firebase Crashlytics, Instabug, and Embrace.

事業譲渡

当社は、機密保持を条件として、合併、買収、または資産売却に関連してデータを共有する場合があります。

EU-first processing

Prilog-controlled service data is hosted and processed in the European Union where available. Customer-enabled integrations, AI/model providers, and support or billing providers may process data in other regions based on your configuration or the provider's infrastructure.

Transfer safeguards

Where international transfers are required, we use appropriate safeguards such as adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms.

保存期間

We retain account, usage, billing, support, and operational Customer Data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Connected data and credentials

Integration tokens, credentials, and configuration are deleted or disabled when an integration is disconnected or when the account is terminated, subject to backup cycles and legal retention needs.

削除

Upon termination, we delete or return Customer Data according to the DPA, your settings, and your documented instructions.

安全対策

We maintain administrative, technical, and organizational measures including encryption in transit and at rest, monitoring, backups, incident response, vulnerability review, and secure development practices.

アクセス制御

Access to Customer Data is limited to authorized personnel on a need-to-know basis using role-based access, least privilege, audit logging, and secrets protection.

Shared responsibility

You are responsible for choosing integrations, limiting submitted data, protecting your own credentials, and reviewing generated fixes before deploying them.

GDPRの権利

あなたは、自分の個人データにアクセス、修正、削除、または処理を制限することができます。移植性に反対したり、移植性を要求したりすることもできます。

同意の撤回

同意が法的根拠に基づくものであれば、いつでも同意を撤回することができます。

監督当局

地元のデータ保護当局に苦情を申し立てることができます。

分析 and support

We use PostHog EU for analytics and Intercom for support messaging to understand usage, answer requests, and improve the service. We do not sell personal data.

Locale and fonts

We may use ipapi.co for approximate country or locale detection, browser storage for language preferences, and Google Fonts or static font delivery for page rendering.

クッキーコントロール

ブラウザの設定を通じて Cookie を制御できます。一部の機能は Cookie がないと機能しない場合があります。

このポリシーの更新

当社はこのポリシーを更新する場合があり、新しい発効日を付けて更新版をここに掲載します。